Category Archives: 3rd party service updates

News and service updates on 3rd party providers

“Heartbleed”

We have been approached by customers and content partners to ask whether Bango has been affected by the ‘Heartbleed Bug’. We can confirm that none of our systems have been affected. We want to ensure you are fully aware of … Continue reading

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O2UK Audit Standards Update

O2 have announced that a review of their audit standards is complete and they are now in-line with the PhonepayPlus 12th Code of Practice. Amendments to the audit standards include the following: O2 will no longer issue fines for Red … Continue reading

Posted in 3rd party service updates, Billing Updates

Telecom New Zealand Billing Issue

Telecom New Zealand is currently experiencing an issue affecting all payments. TNZ engineers are investigating the issue to resolve it as soon as possible. We apologize on behalf of the operator for the inconvenience caused. Regards Bango Customer Services

Posted in 3rd party service updates

AT&T planned maintenance

AT&T will be performing maintenance during the following period: Start: Sunday 16 September, 5:10 am UTC  / Saturday September 15th, 10:10 PM PST End:  Sunday 16 September, 6:10 am UTC / Saturday September 15th,  11:10 PM PST Impact: Carrier billing … Continue reading

Posted in 3rd party service updates, Billing Updates

Orange UK – Billing issues -RESOLVED

UPDATE 2: Orange have resolved the issue and transactions are now completing correctly. ——————- UPDATE: All billing transactions are still failing; Orange is aware of the issue and investigating. —————- Orange is currently experiencing an issue affecting all payments. They … Continue reading

Posted in 3rd party service updates, Bango service updates

AT&T Planned Maintenance

AT&T will be performing maintenance during the following period: Start time: Sunday 24th June, 6:00 am UTC / Saturday 23rd June, 10:00 pm PST End time: Sunday 24th June, 17:00 pm UTC / Sunday 24th June, 9:00 am PST No … Continue reading

Posted in 3rd party service updates, Billing Updates

T-Mobile US – Maintenance – COMPLETED

UPDATED: T-mobile have completed the maintenance. Users have now the option to pay through carrier billing as usual. —————— We have been informed that T-mobile is currently carrying out maintenance. IMPACT: During this maintenance window the option to make payments … Continue reading

Posted in 3rd party service updates, Billing Updates