Application Analytics data delay – RESOLVED

UPDATE 2

The App Analytics data load has now caught up with near-real time.
App Analytics reports are reporting on data as normal.

We sincerely apologise for any inconvenience this may have caused you.

Regards
Bango Customer Services

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UPDATE 1

As we announced in an email communication our engineers performed yesterday an unplanned database maintenance to resolve the data loading delays.
All data is now loading as normal and will be available online shortly, however, at the moment it is 15 hours behind real-time and we estimate it will take several hours to catch up.

We sincerely apologise for any inconvenience this may have caused you.

Regards
Bango Customer Services

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Bango Application Analytics reports are currently 8 hours behind real-time; our engineers are investigating this delay.

All data is being recorded and processed. Once we resolve this all data will be available in near real-time as usual.

Operations staff are monitoring the progress.

Regards
Bango Customer Services

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