Analytics Maintenance Notification – UPDATED

Update 21:30 UTC (4:30PM EST):

Analytics reports are now back online. The transfer of data into the Analytics reporting system has also resumed and you will start to see the gap between reporting time and real-time closing. The current delay is about 48 hours.

We will continue to keep you updated on the progress we are making and you can also view the progress in the footer of your Bango Analytics reports.

Once again, we apologize for any inconvenience you endured.

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Our maintenance work on the Analytics system is going well although it will take more time than initially anticipated.

We have had to extend the downtime until 6:00pm UTC today.

We apologise for any inconvenience caused.

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We will be performing maintenance on our Analytics system on Monday 6th December between 8:00am and 1:00pm UTC.

Access to Analytics reports will be unavailable during this time.

All data will continue to be collected and uploaded for reporting as soon as possible.

We apologise for any inconvenience caused.

Regards

Bango Customer Services

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