Orange UK service disruption – UPDATE 4

UPDATE 4:  (03:00 pm BST)

Orange UK is still experiencing intermittent issues affecting billing.
Their engineers are investigation the issue.

We will keep providing you regular updates on the issue status through this blog.

We apologise for the inconvenience caused.

Kind Regards,
Bango Customer Services

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UPDATE 3:
Orange UK is still experiencing some issues affecting billing. Investigation is on going.

We will keep providing you regular updates on the issue status through this blog.

We apologise for the inconvenience caused.

Regards,

Bango Customer Services

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UPDATE 2:
Orange confirmed this morning that they are sill experiencing some issues affecting billing and that they expect to have them fully resolved later today.
We’ve been monitoring the traffic and, so far we haven’t received any errors this morning.

We will keep providing you regular updates on the issue status through this blog.

We apologise for the inconvenience caused.

Regards,
Bango Customer Services

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UPDATE 1:
We have seen more problems on the Orange UK billing system so we have failed over to SMS billing again.

We apologise for any inconvenience caused.

Regards

Bango Customer Services

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