Vodafone Spain . Billing Issues – RESOLVED

UPDATE 2: The issue was resolved at 02:53 pm UK time (BST).

UPDATE 1: Vodafone confirmed they are experiencing an issue affecting payments and they expect to have it resolved  by 2pm  UK time.

ORIGINAL MESSAGE:

We’ve been experiencing connection errors on billing attempts to Vodafone ES customers since 03:17 am UTC this morning.

We’ve contacted the carrier which is currently investigating.
In the mean time, we’ve disabled the option to pay on-bill for those customers and offered alternative payment methods.

We will continue to monitor all transactions and keep you updated of any development through this blog.

Apologies for the inconvenience this is causing you.

Kind Regards,
Bango Customer services.

This entry was posted in 3rd party service updates, Billing Updates. Bookmark the permalink.