Bango Analytics is about to get a whole lot faster, we are nearing completion of a major upgrade to hardware, database systems and software. Our team has started to transfer your data into the new system and expects the transition to be complete by early March. The new system will let you generate all your reports faster, even the most complex reports that use our filtering capabilities.
However, to give you the best possible performance going forward we are unable to retain historical data prior to October 2009. If you need a copy of any data recorded before October for your records, please contact Customer Services by February 26th and we will ensure that all data prior to that time is archived correctly and sent to you for storage. If you have any questions, please contact us.